Glideaway Warranty

Glideaway Sleep Products Mattress Limited Warranty

Glideaway Sleep Products warrants to the original consumer purchaser that the following components of the memory foam mattress are free from defects in workmanship and material: memory foam topper and poly foam base. This Limited Warranty lasts for twenty years following the date of purchase. This Limited Warranty is not transferable and coverage terminate if the original consumer purchaser sells or otherwise transfers the product.

If you wish to make a claim

You must contact the Glideaway dealer from whom the product was purchased, or if not available, Glideaway sleep Products in a timely manner with the original sale receipt, which identifies the date of purchase.

STL Beds
1360 Jeffco Blvd
Arnold MO 63010
888-785-2337
info@stlbeds.com

Glideaway Sleep Products
8226 Lackland Rd.
St. Louis MO 63114
1-800-428-5222

What we will do

First five years of purchase. If the defect occurs within the first five years of purchase, we will repair or replace at our option and without charge the detective mattress.

Sixth through twentieth year of purchase. If the defect occurs in the sixth through twentieth year following purchase, we will repair or replace within a reasonable time and at our option the defective cover mattress. You will be responsible for all related charges not to exceed the current mattress price minus a credit for the remaining prorate value of the mattress (5% of the current mattress price for each year remaining on the twenty year limited warranty). If the covered mattress is no longer available, we will choose a comparable mattress and the same prorated formula will be used.

This warranty does not include:

The mattress cover, interior stretch cover, zipper and any impressions that are found to be related to sagging or structural defects of the foundation or platform. (Queenzize60”width) and a king size (72” and 76” width) mattress and/or foundation warranties will apply only when the bed is supported by a frame with a rigid cross support having one or more center legs or bed rails with a rigid cross support having one or more center legs);
Deterioration of the foam cell structure that would show a visible indention of ¾ inch or less.
Product which has been cut, torn or damaged due to misuse, abuse, or accident:
Consequential damages including but not restricted to damage to persons or property other than the product itself:
Incidental damages such as loss of time, loss of use and rental charges, and:
The decrease in the slow recovery of the memory foam and normal increase in softness of the visco-elastic material.
Some states do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

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