Top 10 Things You Should Never Do To Your Mattress and Box Spring.

1. Stand, Jump or yes even sit on your mattress. Mattresses have many layers of padding that make them comfortable. These layers rest on steel coil springs. We realize most adults don’t stand or jump on their mattress but often their kids do and nearly everyone sits in bed or sits on the edge of their bed. This will force the layers into the springs and will damage the mattress and shorten its life.
2. Never flip your mattress over if it is one sided and sleep on it. The majority of mattresses are built in a one sided design today and should not be flipped over. There is no padding or comfort layers located here. It will not hold up or feel good because only the one side is designed for comfort and support.
3. Leave your mattress in the same position that you installed it. Many manufacturers now have never turn or rotate warranties and that is fine. However this does not mean you won’t have problems. While you don’t have to rotate or put air in car tires we all know what happens when we don’t. Turn or rotate your mattress regularly at least once a month to minimize body impressions and extend bed life.
4. Not using a mattress pad or mattress protector is one of the big no no’s that people seem to do. A mattress pad or protector is an important safeguard that absorbs moisture and can keep mattresses from getting stained. Mattress warranties are usually void if they have a stain on them.
5. Not using sheets. This seems like a no brainer but I cannot tell you how many times I have seen this happen. Like a mattress pad a good sheet set will help to protect the mattress. Perform regular mattress care and maintenance. Once a week the bed sheets need to be washed and mattress pads or protectors every 2-4 weeks as needed. Lastly while bedding is removed this is a great time to vacuum the mattress to remove loose dirt and dust.
6. Let your mattress get wet. Water or any other type of moisture can damage the upholstery. If moisture is not dried it can become a haven for mold and mildew and become a health hazard for the sleeper.
7. Clean your mattress yourself. If the mattress is dirty there are ways to clean a mattress however we encourage and recommend you seek out a professional upholstery cleaning service. They will see to it that the mattress is cleaned properly, stains are removed or  minimized while limiting unnecessary moisture that can cause more serious problems.
8. Bend or Fold your mattress. Mattresses either have steel border rods or foam encased edges along with steel coils. All of these things can be damaged or even ruined if bent or folded.
9. Use your mattress and boxspring without a proper supporting bed frame is probably one of the most often don’t do’s that people do. A proper supporting frame will help properly distribute weight evenly on the boxspring. Without a frame the boxspring will bow, sag, or even worse break. Seek out manufacturers or retailers advice on how to support a box spring correctly.
10. Stain your mattress. Do not smudge or stain your mattress, most mattress manufacturers have a disclaimer that says if the mattress is stained, smudged or marked up they reserve to the right to refuse warranty coverage. One way to protect your bed from such marks or scuffs to to wrap it in a couple fitted sheets and carry it instead of dragging it if you are  moving.

what are the biggest Top 10 Tempur Pedic visco elastic memory foam bed complaints?

1. Mattress is Too Heavy
While it is true that these mattresses are heavier than most they do use more foam in a cubic foot of mattress space than most which means longer life and unfortunately a heavier mattress.

2. Fluctuating Firmness
Visco Elastic foam is temperature sensitive and will vary in firmness in accordance to room temperature. The sleeping area does tend to become more stable as it evens up with body temperature over time.

Tempur-pedic by mstephens7

3. Sleeps Hot
While I disagree that overall memory foam sleeps hot for everyone, one cannot ignore the complaints. The Tempur Pedic  Airflow System™ is supposed to have alleviated the heat issues.  Some would argue that the initial contact foam which is temperature reactive is where the real issue lies where as the Airflow System™ is buried deep where it may be significantly less affective.

4. Off Gassing
I was unable to find any information that specifically addresses the issue on Tempur Pedics website, however the issue in my opinion is one of concern for many potential buyers worried about possible affects. Affects that may be associated as result of mattresses that are  synthetic petroleum based.

5. Tempur Pedics’ Price
There is no doubt when comparing Tempur Pedic to other brands and especially other memory foam mattresses that they can be one of the costliest mattresses to purchase these days. However in fairness they have earned their steep price tag. They are well marketed, which costs money and creates brand recognition. In my opinion they are probably the best which is why everyone else seems to compare themselves to the original, Tempur Pedic.

6. Getting out of Bed
One of the most common complaints is getting out of the bed due to the temporary support hole that develops when you are lying there sleeping. The surrounding foam is often firmer making it tough for some people to get out of or climb out of as others describe it.

7. Turning Over
Truthfully this is related to the previous problem listed in #6; however adding to it was the common complaint of turning over which was often described as quite strenuous and often wakened them. The extra work of turning over was said to be by some as counterproductive to the less tossing and turning marketed feature of the beds’ design. A feature that is related to pressure relieving foam that  significantly reduces overall body pressure.

8. Feeling Trapped
This really goes along with the previous two issues but we wanted to make sure it was included.  See #6 and #7

9. Not Comfortable Quick Enough
When a person first lays in some memory foam mattresses the initial feeling can be a bit shocking, but almost as quick as you think that, you slowly start to feel your body melt as some people call it, into the mattress.  Tempur Pedic offers models that responds faster and that are softer than their earliest beds helping to solve such issues.

10. Do Tempur Pedic Mattresses Smell?
It’s true that they can have a chemical type odor as do many of the comparable products associated with them. Most agree that this tends to dissipate quickly once the mattress is removed from its packaging in usually just a matter of a few days to a couple of weeks.

Tiny bedrooms can often look smaller and one of the best designer’s tips to making a room look larger is not using a footboard. Headboards that are thinner, less bulky, or even have a style that lets the wall behind show through are all affective ways to give a room a more spacious feel.

Top Ten Reasons To Buy A Headboard Only

2. Lots of styles

Headboards only offer an infinite range of styles and colors to match any décor or mood you are trying to design and Colors are endless. Materials can be simply metal, brass, or iron or come in common woods like pine or oak or exotic like teak, or bamboo.

3. Fit a wide range of budget’s

Which ever style you choose set a budget before you start. Know that simple metal, or fast growing woods, or painted headboards are often the cheapest. Bed styles that are made from more unusual or hard to find materials or have complicated manufacturing processes can cost more. In addition slow growth woods can also increase head  board cost.

4. Easier to make up

No one wants to do it and some of us don’t… that’s right making the bed. If you have a bed with  both a head and foot end you can save yourself some aggravation, annoyance, and perhaps even save some busted knuckles and a couple of fingernails. Tucking bedding is hard and not having a footboard frees up the space needed to easily and “joyfully” make your bed in the morning.

5. Great for people who are taller

Beds that use a head board only are a better choice for taller people. While not adding the foot piece doesn’t solve every problem that comes along with being tall, it will keep you out of the tangle of a footboard so the taller person won’t be kicking it at 3:00 in the morning. It’s a great way to add sleeping space and add comfort for no extra cost.

6. Frees up additional space for a bedroom

While not having a footboard leaves space for your feet in bed just keep in mind it will leave space for your feet when their out of the bed too. Walking around can be a dream especially in a smaller room. While it does make the room look bigger an even better benefit is that you won’t have anything to run into or stub your toes on in dark of the night or when you least expect it in even in the day. Hips, toes, thighs, and shins will thank you.

7. Easier to assemble

While headboards can be attached in a variety of ways, most either bolt up or hook in, the steel bed frame does everything else. Not adding foot board not only saves money and space but also saves time with less assembly required.

8. Sitting on the end of the bed

It is not recommended that you use your mattress as a chair,  yet we realize that people  sit on the sides and end of their bed when getting dressed and putting on their shoes. Having a headboard only frees up the end of the bed and over time can reduce side wear of your mattress.

9. Bed Skirts and Dust Ruffles Fit Better

Not only is it easier to make a bed that only has a headboard, but finding the bedding to fit it can be less of a chore. Beds that have foot boards and side rails usually require bed skirts or dust ruffles that are specially designed for such an application. These are split on the corners in order to hang freely.

10. Some people prefer a headboard only.

There are many reasons why people may not want a foot board and want just a head board only. Personal preference may be the biggest reason of them all.

Perhaps you have thought about something that most people don’t when they begin considering and planning for their next mattress purchase, the difficulty of changing sleeping positions.  While it’s true we all have our favorite snuggle spot in the bed where we like to nest, it’s inevitable that at some point our body is going to cry out as result of lying in the same position for an extended time. In order to relieve the discomfort from pressure points, repositioning and flipping over is a must and depending on the type of mattress you own, more work may be necessary and in the case of other mattresses it may be nearly impossible to do the simple things we take for granted like turning over.

1.)Water beds hard to turn over in

The two waterbeds, soft sides and hard sides both can be difficult  when it comes time to change sleep positions. Mattresses that have less baffling will move more and offer less support and have been known to give many people trouble when moving or changing sleeping spots. Our tip to remedy the problem, purchase a high quality fully baffled mattress. The industry offers no motion beds that give maximum support and reduce the strain and effort needed to move around.

Also consider a soft side waterbed, they are modern day styled and often offer or come standard with the baffled mattresses we just mentioned. Not only do they reduce the difficulty of sleep repositioning, but are far easier to get in and out of.

2.)Memory Foam Mattresses are hard to turn over in

Similar to waterbeds modern day NASA foam beds are phenomenal at reducing the pressure points on the body that cause us to toss and turn. However the price that comes along with that is a sleeping surface that is often very difficult for some people to move around in. While some memory foam mattresses still have temperate reactive foams that are slow to recover leaving you in a temporary nest of sorts, know this Our tip to remedy the problem is quicker responding temperature stable memory foams are now available that make changing positions easier. While they don’t solve all of the issues concerning turning over and repositioning, it’s likely enough difference that most people can enjoy the latest innovations in sleep technology that actually reduces the need to turn over throughout the night.

3.)Pillow Top Mattresses are hard to turn over in

Pillow top mattresses may be the greatest and worst advancement of the bed to happen in the bedding industry. Pillow tops were the answer to the waterbed industries answer to firm mattresses and boards positioned between the mattress and boxspring. Having stole their business back, the mattress industry acknowledged comfort advancement by offering beds with a softer pillow top surface over a firm coil spring core. While turning over in these beds are rare problems sleep repositioning issues begin to arise. Over time the foam and fiber padding break down leaving the sleeper in a hole in the shape of a body impression with a ridge running down the middle of the mattress. The solution is to look for mattresses that offer high resiliency foams that don’t break down. Such products are being offered by companies like King Koil and Comfort Solutions. Another solution for those who love the feel of pillow tops is to purchase a firmer bed and add to it a replaceable mattress topper.

Mattress toppers sell like hot cakes but are they really any good? Below we share the Top 10 Problems with Memory Foam Mattress Toppers at the end of this blog be sure to check out the link where we share the benefits.

1. Memory toppers break down: It’s interesting when we hear this complaint because the fact is all foams break down at some point and time. Memory foam is no exception. One thing that makes it different is that it can and usually does last far longer than tradition polyurethane foams.
2. Memory foam mattress toppers sleep hot: It is true memory foam can cause people to get hot especially for persons that use little covers at night. The solution is newer generations of foam products that can dissipate heat faster.
3. Memory Foam off gasses: It is loaded with a lot of chemicals let’s just call it that new car smell, we won’t get into that today, but just like we need fuel for a fire we also need oil / petroleum to build memory foam. They can accurately be described as man-made or synthetic products.  The best way to deal with off gassing issues is to give the foam some time to air out / cure in the same way we would open windows to air out a house to let paint dry.
4. Hard to turn over in: This can be a problem for people who are not as healthy and agile. Most foam is slow to recover making it harder to reposition. The up side is that due to its unique pressure relieving capabilities people turn over less throughout the night.
5. Toppers are expensive: Memory foam is more costly and especially brand names. Rest assured there are less expensive alternatives that are warranted to last just as long.
6. Fly by night product or fad: Memory foam mattress toppers aren’t going anywhere but up in sales. Consumer Reports asked its readers if they would buy their mattress again and Tempur Pedic led all other brands of mattresses with the answer yes. Memory foam mattress toppers can be part of a poor man’s memory foam mattress for people limited by budget.
7. Gets soft with age: Toppers made utilizing memory foam just like their sister the mattress can get softer with age, what they rarely get is deep valley’s and body indentations like traditional foams.
8. Memory foam health issues: While I think memory foam is one of the most comfortable product ever made I do think the jury is still out on this one. We will leave it up to the foam industry who has a much better knowledge of the chemical and the health risks if any that are involved with purchasing a memory foam topper. We do suggest letting a memory foam topper air out especially with older versions that trap VOC’s.
9. Memory foam isn’t comfortable: It seems to be a love hate relationship with people and this new-fangled memory foam stuff. People either love it or hate it. The great thing about toppers is there are many different thicknesses and ILD’s (firmness’s) available not to mention mattresses the topper will be placed on. All of these things can affect the feel. So take your time and try different combinations.
10. Not Eco Friendly: It is true toppers made with so call NASA foam for the most part aren’t made using sustainable resources or Eco Friendly building methods. Foam is petroleum based however more sustainable methods by companies like Anatomic Global’s Eco Series Memory Foam who uses plant base oils substitutions, recycled materials, and bamboo address this topper construction issue.

Top 10 Benefits of Memory Foam Mattress Toppers. Coming Soon!

1. Tears Easily When Handling: Much like an egg it has strength and weaknesses. As tough and long lasting as all natural rubber is, simply grabbing the topper and tugging on it can tear or damage the rubber be sure to understand how to handle  it.
2. Smell: Chemical smell all but doesn’t exist. Any smell is the natural rubber itself and is not harmful. Most have actually been tested for harmful VOC’s and were found to be free of such harmful toxins. Ask for a chemical analysis for purity.
3. Latex Rubber Sleeps Hot: The fact is their hundreds and hundreds of holes which in addition to other things also provide good ventilation. The material is actually very breathable in its very structure and in addition most latex toppers include a very high quality breathable encasement made of cotton, wool, or both.
4. They Break Down and Don’t Last: While it is true that this additional pad will “eventually” break down it is important that all things ultimately break down. What is different about a latex topper is that they are made of long lasting rubber and overall perform better foams, fibers, and feathers.
5. High Cost: Sure rubber can cost more and sometimes 2 to 3 times more, but when averaging their cost into their average life expectancy the cost is recovered and in many cases end up costing less than frequently replacing cheap knock offs or inferior products.
6. Not Comfortable: This of course is a matter of personal  preference. While at this time I don’t sleep on one that doesn’t mean this isn’t the perfect mattress topper for me. Just like anything else there are many different types of rubber, Talalay, Dunlop, Synthetic Blends all of which come in a variety of firmness’s that could please the Princess and the Pea in your life. One big mistake is they often purchase their topper too thin. The thickness or depth of  a mattress topper directly relates to how comfy you will be when you sleep. Thicker bed toppers offer more support and for some more comfort
7. Some People Are Allergic To Latex Rubber: As with any medical condition this should be taken serious however know that even people that are allergic to latex may not be allergic to all latex as we explained in our previous blog called All Natural Latex, Benefits, Problems, Allergies.
8. Latex Rubber is Imported: The majority of it  comes  from Malaysia, Indonesia, Vietnam, India, Sri Lanka, and Thailand. Don’t be fooled though, many American jobs are reliant on the natural rubber industry.
9. Mattress Toppers Shift: Since this mattress add on is not securely fastened to or built as part of the mattress there is a potential that it may not stay in its original place. The result is that the topper whatever type you have may slide or shift even bunch up underneath of the sleeper. Side note thinner toppers are more prone to such problems.
10. Cannot Be Cleaned: Latex mattress toppers are difficult to clean because they cannot be washed or dry cleaned like feather, down, or wool filled mattress toppers. One thing to keep in mind is that the mattress we often use for 10 plus years cannot be washed either. Regular care of bedding and occasional vacuuming can go a long way and add in the fact that natural latex is mold, mildew, and dust mite resistant and that is far more than the average mattress has to offer.

Click link to learn theTop 10 Benefits of a Latex Mattress Topper

1. What percentage of mattresses are defective? The industry generally says fewer than two percent.
2. What exactly does a mattress warranty cover? Any defect found in your mattress or box spring that is a result of something the manufacturer failed to do properly during assembly or something that broke or failed prematurely that which will be explained in the warranty card.
3.  What are the warranty requirements? Most warranties require the original owner to file a claim. In addition that person must present proof that they are the original owner by way of a receipt. Some companies will accept cancelled checks, charge card statements, or financing contracts as proof of purchase.  The mattress or box spring must not have any stains, tears, rips, or damage. The mattress and or box spring must meet specific guidelines set by each bed manufacturer which should be explained inside the warranty card.


Artwork by Sam Churchill

4. What happens if I’m told my mattress is defective? The bed manufacturer may replace the defective mattress and or box spring with the exact replacement if it is still available. If not a comparable will be available at no extra charge or a one of greater value will be offered. In such an instance you will be directed to a retailer where an appointment to re-select a new mattress and or box spring to replace your defective one. The retailer will either for free or for a fee pick up the defective product and deliver the new one.
5. How do I file a warranty claim? Because warranties can and do vary from one mattress company to the next it is first and foremost that you read through the entire manufacturer warranty card. This will explain the important details regarding what is considered a defect or not.
6. If I am having a problem with my bed and there is something wrong with it who do I contact? Contact the retailer where you purchased the mattress set. If they are no longer in business of no longer carry that brand of mattress you can either contact another retailer who may be able to assist you or you can contact the manufacturer to begin the process.
7. What is a mattress warranty for? A manufacturers warranty offers protection to the consumer from manufacturer defects or improper assembly during the workmanship process of building guarantees repair or replacement. Warranties do not include or cover issues as a result of misuse, abuse, or mishandling in addition it does not cover problems that are a result of an owner that has not met the requirements outlined in the manufacturers’ warranty card.
8. Can I remove the label from my mattress? The manufacturer’s law label is the white sewn through identification information tag that is located on the mattress and foundation ends. While not against the law for the purchaser to remove these tags, we suggest that you leave them in place.  If you do remove it store it with your reciept or proof of purchase information in case of a warranty claim. It contains information such as model number and manufacture date, which identify the mattress and show a relationship between it the manufacturer and the receipt and is need in most cases to ensure to proper processing of a warranty claim.
9. What if I am not comfortable in my new mattress? Although some manufacturers like Tempur Pedic and Savvy Rest offer 90 comfort guarantees they are rare from mattress manufacturers. Mattress warranties cover workmanship and material defects they do no guarantee comfort. Some retail mattress stores offer comfort guarantees which are a time period that a mattress set may be exchanged or returned.
10. What is not covered in a mattress warranty*?

• Mattress handles
• Fabric wear unless excessive
• Replacement that ensures a matching mattress set
• Damage or failure from incorrect/insufficient support
• Stains and soiling
• Damage from improper care such as insufficient rotation/turning/flipping over if applicable of the mattress
• Failure from improper or weak bed or bed frame support
• Damage as a result of misuse or mishandling
• Comfort
• *We advise to review the warranty card for specific details

There are ways to shave money off of your monthly utility bill and you do not have to sweat it out and be miserable in the heat. The following article provides room-by-room tips to help you save money and go “green” at the same time.

Outside the home, a good way to reduce energy costs is to plant shrubbery and trees so the exterior of the house is shaded. On the sunnier side of your home, plant some tall, full shade trees and for a quick fix, having blinds or shades is another good way of keeping the home cooler in the summer sun. Having trees planted in specific spots around the property provides shade, wind barrier and protects from the elements of winter, as well as summer.

Make sure your air conditioner and furnace filter are changed regularly, which will ensure it is functioning effectively and will help avoid any serious problems down the road. If you need a new air conditioner unit, shop around for an energy efficient model and you may qualify for a tax credit. Look for a unit with an energy ratio of 16 to 21, which is the highest and check into a geothermal heating and cooling system which uses a stable, ambient heat.

A homeowner should make sure the house is leak-free and fill any cracks or hole in the foundation and caulk around exterior and interior doors and windows. Something else to be considered is to find a local Energy Star auditor and have them come into the home to do a check for areas where energy maybe escaping. The auditor can do a blower door test to check for low air pressure and take a picture of the home with a geothermal camera to check for areas that need better insulation and sealing.

In the living room, it is a good idea to shut down the entertainment center via unplugging it from the wall or using a power strip, which cuts down on power loss when things are not in use. For people considering a new television set, there are some great energy efficient models available on the market so it pays to shop around and find one which uses less energy than an older model. On average, you can save approximately $50-150 per year when you shut things down that are not in use, so it saves to turn off appliances like stereos, televisions, computers and coffee pots.

When baking cookies or a cake in the summertime, it will force your air conditioner unit into overdrive. However, as a result, you can enjoy a variety of foods which are grilled outdoors and you could even use a toaster oven to cook small meals. You can even bake cookies in your car at temperatures of 95°F, for 2 ½ hours, check the internet for recipes and more instructions.

Perhaps the room we spend the most time in is the bedroom, in this room we sleep, read and relax so it is important when greening the home to pay special attention to our personal sanctuary. Water bed owners should consider changing to a well insulated soft side water bed or upgrading their existing water bed heater to a solid state energy efficient model.  Installing room darkening shades and using plants in the room will help keep out the heat and keep the room air clean and using an overhead fan will help circulate air around the room and make it more comfortable.  It is also a good idea to close doors to rooms that are not in use and it will also help to lessen the load on your air conditioner unit.

By following the above mentioned tips and ideas, it is possible to save a little or a lot on your monthly utility bills. Through incorporating some “green” tips into your routine and changing a few things around your home, you can do your part to protect the environment and save money at the same time.

This might seem obvious but people choose tube soft side water beds because they use sheets and bedding found at any store in all the familiar sizes. They even adapt to conventional beds but do not look like a 1970’s water bed

2. Softside Tube Waterbeds weight less

A big complaint of flotation beds is the waterbed weight, which can go as high as 2000lbs in a King size Hardside Waterbed. However a king size tube bed can weigh in at only about 700-800lbs. Most are in the 4” depth range where as a deep fill soft side can range from 6”-13” with 7”- 8” being the most common cavity depth.

3. Moving a Tube Waterbed is much easier than traditional waterbeds.

With 10 tubes in a king and 8 in a queen, the individual tubes weighing 60-80lbs can be removed from the bed without being drained and moved as individual pieces.

4. Easy to assemble.

You just put the foundation and the shell of the softside tube bed on a proper bed frame and lay the individual tubes in it. If the bed is not quite where you want it just remove the tubes and slide the bed to where you want it and place the tubes back into it with no draining or filling it.

5. Filling tubes does require running a garden hose through the house.

You can fill your tube in another location such as a bathroom or outside so you don’t have to worry about spilling water in the bedroom.

6. Delivering the bed with the tubes already filled.

This makes for a quick delivery and no worrying about a water source in the customers’ home.

7. You can adjust mattress firmness.

Varying the amount of water put in the tubes can change the feel of the mattress or firmness from side to side. Baffled tubes can be purchased that can stop the motion and make the bed much firmer.

8. Determining which tube has a leak is easy and replacing it is even easier.

Usually if a tube has been leaking one of them will have less water than the others. Simply repair or replace the bad tube. 1 Free flow tube costs $20-$30 and baffled tube can cost up to $40. Replacement waterbed bladders for a deep filled bed can cost hundreds of dollars.

9. Does not require a waterbed heater.

An extra thick cover is used to insulate them. If a heater is used it must be a low watt heater made specifically for a shallow fill or tube bed.

10. Tube waterbed cost less.

This is not always the case but tube beds generally speaking usually offer a firmer feel for less money than a deep fill baffled mattress.

1. Under no circumstances even if the sale ends today or whatever the reason might be, do not buy until you are 100% certain this is going to be your next bed for —— years. Buyer’s remorse is a bad reason to have to return something and is a contributing factor to higher product costs.
2. Get promises in writing dated and signed by an authorized individual such as comfort guarantees, and return and refund policies. Know what if any fees or charges may be applied.
3. Problems such as lies, bait & switch, mislabeled product conflicts, be sure that you report these actions to the ownership and or management of the store. I would even suggest telling their manufacturers and suppliers. The supplier or manufacturer they are representing may care even if the store or salesperson  does not you are shopping are buying from doesn’t.
4. Problems cannot be resolved if management does not know about them. Be sure to contact someone within the company who has power and control over decisions. It is the only way to solve an issue and keep it from happening to someone else.
5. Be sure to tell other people about your experience there. This is so important whether it be a negative experience or positive experience share that knowledge with others. Bad dealers need to be called out and good dealers need to be rewarded with referral business.
6. Get names of individuals you talk too. If promises were made and not kept someone needs to be held responsible for their mistakes. This doesn’t necessarily mean their being fired most happenings don’t call for such extreme measures. Instead it provides and opportunity to learn from the mistake if dealt with correctly.
7. Something has been promised, a replacement product, a repair, or even a return phone call. Ask what the expected plan to correct your problem is and in addition ask for an approximate time line to correct the issue will be or when a return phone call can be expected.
8. If you financed or paid with credit card and a problem or issue has not been resolved, contact one of the following and state your case in writing.  BBB, Attorney General, Small Claims Court or the expensive route of a lawyer are additional options.
9. Be sure to shop Online Competition for better price alternatives, construction that may be better than what you are considering and last but not least warranty and what exactly that covers.
10. Never pay cash. Credit card companies will arbitrate to settle disputes between the retailer and the buyer. Cash buyers often can negotiate better prices when purchasing but do not have the same kind of recourse if a dispute emerges and cannot be settled leaving the ball in the court of the consumer to file claims with BBB or Small Claims court etc.

Article: More Ways To Protect Your Self When Buying A Mattress and Box Spring or Furniture